Delivery / Storage & Handling

  • Dispatch time is between 2:00 pm to 3:00pm
  • In some instances such as inclement weather and other unforeseen and unavoidable circumstances, deliveries may arrive later than specified. In the event of this, clients shall be duly notified beforehand.
  • It is the customer’s responsibility to receive the delivery within the above stated delivery window. This includes endorsing the delivery to your lobby guard or subdivision guard.
  • Vegan juices (in breakable bottles) have a chilled shelf life of 24-36hrs. HTST processed vegan juices have an extended chilled shelf life of 5-7 days.
  • HTST processed juices should be shaken everyday and prior to drinking.
  • Activated Charcoal Ultra Detox juice has a chilled shelf life of 12-14 days and an unrefrigerated shelf life of 7 days (provided they are stored in a cool dry place. Never store in a  car, nor in places exposed to direct sunlight.
  • Detoxify Bar and/or the third party courier will not be held liable for spoilage or breakage due to improper handling and storage of products; once duly received and accepted, it is presumed to have been received in good condition unless otherwise immediately pointed out at the time of receipt of items delivered.
  • Undelivered items resulting from client’s negligence (no one was available to receive the delivery) shall be returned to the commissary and should the client wish to reschedule the delivery to a later time or the following morning, he/she will pay the necessary additional delivery fees; however if shelf life has already lapsed, goods can no longer be delivered and the goods, as well as the delivery fee is considered forfeited.
  • Change in desired delivery schedule/dates must be communicated to delivery officers 24hrs prior.
  • When applicable, parking fees and entrance fees to subdivisions/villages/buildings/condos shall be shouldered by the client and should be declared beforehand.
  • Please note that we cannot be held liable for any untoward incidents, if any, while your orders are in transit with the third party courier service.